Ulaanbaatar · in person and online

Find your balance together

Qualified psychologists counsel individuals, couples, families, children, teenagers and organisations using international methods. In person or online.

Send a request in 1 minute · we call you to agree the time

  • 7 psychologistsa qualified team
  • In person, onlinewhichever suits you
  • Every day10:00–19:00
Confidential sessionsGuided by professional ethics
Next available timeLoading times

Does this sound familiar?

At times like these, talking helps.

Many people go through these. Asking for help is not a weakness. It is a way of taking care of yourself.

A calm, sunlit waiting room with a sofa and green plants
A cup of hot tea on a linen cloth with a eucalyptus sprig

About us

Professional ethics, international methods.

Mind Balance LLC is a team of skilled young psychologists who put professional ethics first. Building on the academic foundations of psychology and modern international methods, we provide professional psychological services.

We follow the eco-friendly «Green Business» standard and aim to run fully digital services, keeping session notes, assessments and training materials in a highly secure digital system.

To support the mental health of every Mongolian and to develop family-based child protection, we run projects and programmes and work with organisations to promote psychology education.

Our missionTo lead the field of psychological services through a scientific approach, professional ethics and strict confidentiality.
  • International methodsWe work with internationally recognised therapy methods.
  • Family-centredChild protection services that work with the whole family.
  • Ethics and confidentialityWhat you share in a session stays private without your consent.

Methods

Internationally recognised approaches.

We work with the following psychotherapy and counselling methods.

Book a session

How it works

  1. 1

    Send a request

    Choose a service and how to meet, then leave two times that suit you.

  2. 2

    We call you

    We phone you during working hours and confirm one of the times.

  3. 3

    You meet

    Meet your psychologist at our centre or by video call. You decide what to talk about.

  4. 4

    Decide the next step

    You and your psychologist decide together whether and how often to meet again.

Services and prices

Choose the service that fits you.

Package prices are shown per session. See each page for details. Prices are in Mongolian tögrög (₮).

Children and teenagers

Fairy-tale therapy, development, protection and recovery support, working with the whole family.

150,000₮/ session3 sessions + assessment + 1 parent session · 600,000₮ in total
Details

Couples and families

Rebuild communication and trust and create positive habits. 2 joint and 2 individual sessions.

150,000₮/ session4 sessions · 600,000₮ in total
Details

Adults

A single session or a one-month programme. Every session works towards the outcome you want.

200,000₮/ sessionOne-month programme: 4 sessions + assessment · 600,000₮
Details

Organisations

Psychological assessment, training, group workshops and individual counselling for staff.

from 1,000,000₮5 contract packages
Details

Programmes

«Child-friendly organisation», «Dear Teacher» and «Supportive Mum» programmes.

Price on request
Details

Not sure which service fits?

Send us a request. We will choose the right service and psychologist for your situation together.

A laptop, headphones and a hot drink on a desk by the window

Online counselling

From home, in your own quiet corner

No need to travel. Meet your psychologist by video call from somewhere comfortable. We send you the link before the session.

Psychologists

A team that listens.

Young, qualified psychologists. Sessions are held in Mongolian. We match you with the psychologist who fits your request.

Book a session

Choose two times that suit you.

About 1 minute. Sending a request is free; we call you to agree the time.

    FAQ

    Reaching out for the first time raises questions.

    If you need urgent help, call 103.
    What happens on my first visit?

    You don’t need to prepare anything. After you send a request, we call you to confirm the time. Arrive on time and wait in the waiting room. You decide what to talk about and where to start.

    How long is a session?

    Child and adolescent sessions last 40–60 minutes, couples and family sessions 60–90 minutes, and adult sessions 60 minutes. A training session for organisations lasts 1.5 hours.

    Why are sessions offered as packages?

    Change usually takes several sessions. The couples and family package has 2 joint and 2 individual sessions, 4 in total. The child and adolescent package includes 3 sessions for the child, an assessment and 1 parent session. Both cost 600,000₮, which is 150,000₮ per session. For adults, a single session is 200,000₮ and the one-month programme (4 sessions + assessment) is 600,000₮.

    How do I change or cancel?

    Cancel or reschedule free of charge up to 24 hours before your session. Arriving more than 30 minutes late counts as a held session.

    Which language are sessions in?

    Sessions are held in Mongolian only.

    Can I meet online?

    Yes. Choose «Online» when you book. The session takes place by video call and we send you the link beforehand.

    Is my information kept private?

    Yes. Only our administrator sees your request, and only your assigned psychologist sees your confirmed appointment. You can leave «Reason for contacting us» empty. Read more in our privacy policy.

    Do you work with organisations?

    Yes. We offer 5 contract packages, from a one-off event (1,000,000₮) to an annual package (10,000,000₮). They include assessment, training, group workshops and individual counselling for staff. See the Organisations page for details.

    Contact

    Get in touch.

    AddressRiver Castle, 14th floor, Room 1405, 8th Khoroo, Sukhbaatar District, Ulaanbaatar
    Opening hours
    • Every day10:00–19:00

    Privacy

    Your information is protected.

    We ask only for what we need to arrange your appointment and show it only to the people responsible.

    Read the privacy policy
    • Only what we needName, phone, email, age. You can leave the reason for contacting us empty.
    • With your consentBefore you send a request, we ask for your consent to use your details.
    • Seen only by those responsibleOur administrator sees your request; only your assigned psychologist sees your appointment.